Specialist suppliers of straight and curved rail stairlifts

0800 093 0164
Frequently Asked Questions
Request a TLC Brochure

Why should we buy from TLC?
We aim to provide the best service available, with advice, value for money and a 100% money back guarantee if your equipment is not fit for your use or meet the specification we agreed at the time your lift was ordered.

 
Does the stairlift rail fix to the wall?
No. All stair lift rails fix directly to the treads of the stairs, straight or curved, the stairs support the weight of the stairlift.
 
How long does it take to install a stairlift?
Most straight rail stairlifts are installed within 2 hours, curved rail stair lifts can take four or five hours depending upon the complexity of the rail.
 
What happens if there is a power cut?
Most new stairlifts now run on batteries that automatically charge when the lift is not in use.
 
What is the maximum weight a stairlift can carry?
The maximum weight depends on the make and model of the stairlift, it can range from 120kg (18 stone) to 180kg (28 stone).
 
How much does a stairlift cost?
This varies depending on which stair lift company you buy from. The average price for a straight rail lift would be £1600 - £2500. For a curved rail stairlift these range from £4000  -  £8000. The prices are greatly determined by the stair configuration and customer requirements. Another factor is the cost of administering a good quality after sales service. Without adequate servicing your stairlift will break down at some point. Most reputable companies will not provide you a lift for the cheapest price, this allows for the after sales service you would expect should your equipment fail.
 
Can you rent a stairlift?
TLC offer both rental and HP agreements for straight and curved stairlifts. These are tailored to your individual requirements and are subject to a minimum rental period.
 
If we order, when will the lift be installed?
Our usual terms of business are 5 working days for straight rail lifts and 3 - 4 weeks for curved stair lifts. Depending on individual circumstances we can adjust these to requirement.
 
Finance available on all of our stairlifts. Please call for details
 
Copyright TLC Stairlifts LTD 2007