Our operating locations are, kent surrey essex london west sussex hampshire, the towns we serve are maidstone gravesend sittingbourne sheppey canterbury sevenoaks brighton gatwick eastbourne ramsgate margate croydon to mention a few.

Order Process

Once you place your order, it's important that things are dealt with promptly to ensure the quickest delivery times.

There are several stages in the process required to get you order from order form through to installation.

  • Verify information taken from the survey
  • Drawing board plans of the lift
  • Coordinate the manufacturing process
  • Book installation date with the customer

Every effort is made to ensure complete accuracy throughout all of these stages.

Once the lift has been manufactured, we want to make sure that it's to the exact specification that was discussed at the time you placed your order.

Our Pledge

We are confident that the equipment you purchase from us will be just as you would expect.

Once installed, your lift will be safe to use and will not cause great difficulty to others passing by.

Should we fall short of our promise, you are entitled to a 100% money back guarantee.

This is our commitment to customer peace of mind.

We want you to be confident that when buying a lift from TLC, you can be certain that every effort has been made to ensure it makes a real difference to your day to day needs getting upstairs.