..if my lift stops working, what happens next, how long will it take before someone comes to repair?
This is one of the most asked questions.
If your lift does stop working, we are available 24 hours a day, 365 days of the year.
When you contact us, your fault details will be logged, and an engineer located and deployed within a time frame that suits your needs.
After successful completion of our fault diagnosis procedure, our aim is to attend within a few hours of your call being logged.
When you have a comprehensive warranty from TLC, there will never be anything more to pay for the breakdown of essential
mechanical or electrical components of your lift.
This we guarantee.
We are constantly improving the way we conduct our business.
Through the many conversations we have had with our customers, they have helped us recognise some of the key issues the user faces.
We have helped develop many of the inovative features you may find of the products today by discussing those issues with our manufacturing suppliers.
The need for a choice of products has never been clearer, one make or model does not fit every situation.